What we collect
- Contact data (name, email), store URL, and form inputs you provide
- Usage and device data (pages visited, timestamps, approximate location)
- Cookies for analytics and to remember preferences
Privacy • Data Protection • Compliance
Privacy Policy
How VOKKA Studio collects, uses, and protects your information when you browse vokka.studio, request a technical audit, or contact us.
How we use it
- To deliver the audit or respond to your inquiry
- To improve site performance and measure conversions
- To secure our services and prevent abuse
Your controls
- Request access, correction, or deletion of your data
- Opt out of analytics cookies where applicable
- Contact us anytime at hello@vokka.studio
1. Who we are
VOKKA Studio builds custom ecommerce systems for Shopify brands. This policy covers vokka.studio, our forms, and any communication where we collect your data.
Contact: hello@vokka.studio
2. Data we collect
- Information you provide: name, email, store URL, and any details you enter in audit or contact forms.
- Usage data: pages visited, referral source, timestamps, clicks, and approximate geography (from IP) for analytics.
- Device data: browser type, OS, screen size, and performance metrics (e.g., LCP, FCP) to improve speed.
- Cookies: analytics cookies and preferences; no third-party advertising cookies are used.
3. How we use data
- Provide audits, respond to inquiries, and deliver requested materials.
- Measure site performance and conversion to improve the experience.
- Detect, prevent, and address security or technical issues.
- Comply with legal obligations and enforce our agreements.
4. Legal bases (GDPR/UK GDPR)
- Consent for optional analytics cookies.
- Contractual necessity to deliver an audit or respond when you submit a form.
- Legitimate interests for security, performance measurement, and business analytics, balanced against your rights.
- Legal obligation where laws require retention or disclosure.
5. Sharing and disclosure
- Service providers: analytics, hosting, email delivery, and CRM tools under data-processing agreements.
- Professional advisors: legal, accounting, or compliance partners when necessary.
- Legal compliance: if required by law or to protect our rights, users, or the public.
- We do not sell your personal data.
6. Cookies and tracking
- Analytics cookies to understand site performance and conversions.
- Preference cookies to remember modal/CTA choices.
- You can disable cookies in your browser or opt out where a consent banner is available.
7. Data retention
We keep form submissions and related communications for as long as needed to provide the requested audit or services, and for reasonable business or legal purposes. When data is no longer needed, we delete or anonymize it.
8. Security
We use industry-standard safeguards (TLS, access controls, logging) to protect data. No system is perfectly secure; please share only the information necessary for your audit.
9. Your rights
- Access, correct, or delete your personal data.
- Object to or restrict certain processing where applicable.
- Withdraw consent for analytics cookies at any time.
- Data portability for information you provided, where legally required.
- File a complaint with your supervisory authority if in the EU/UK.
10. Changes to this policy
We may update this policy to reflect technical, legal, or business changes. If we make significant updates, we will adjust the “Last updated” date and, where appropriate, provide additional notice.
11. Contact
If you have questions or want to exercise your rights, contact us at:
Email: hello@vokka.studio